It is important to build a relationship with the patient at every level of time at the clinic.

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This includes taking the time to greet the patient warmly when you meet them in the waiting room.

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Taking the time to chat with them as you’re walking to the examination room is an important part of developing the relationship.

It helps setting the stage for better communication.

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 This website is a collaborative project that is currently in BETA and will evolve over time. We request input from the public and practitioners about how this site can be improved. If you have feedback, suggestions, or extra tools that you think would be of value, please take a moment to send us a note. Your opinion and experience matters, and will help us shape this into a valuable resource for both practitioners and the public.