Greet every patient
It’s good practice to greet any patient in the clinic, even though they are not booked with you.
It makes them feel welcome and seen.
Greet any patient, not just your own
It let’s them feel welcome and seen.
It’s also good practice to greet any patient in the clinic, even though they are not booked with you.
It makes them feel more welcome and sets the tone for a more relational environment.
It helps people feel seen and more at ease.
If this person gets booked with you down the road, you will already have started building a positive relationship. This will set the stage for a more successful appointment for the patient and you.
Do you have feedback?
This toolkit is currently being developed and in BETA while we refine it. If you have feedback or extra tools that you think would be of value, please take a moment to send us a note. Your opinion matters, and will help us shape this into a valuable resource for both practitioners and the public.